I help association executives nail their membership goals.
First time here?
The best way to get oriented is to subscribe to my Mastering CiviCRM Crash Course. It’s a free email course that explains how to stop spinning your wheels and start reaching your goals by mastering CiviCRM’s complex features and resources.
The bottom line:
Your members expect a smooth experience from beginning to end. Your staff and volunteers need systems that work your way. Your association’s growth and success is not an accident — it depends on modern and reliable tools, set up with clear goals in mind.
“5 Stars: Every interaction was a breeze. I'd tell anyone who's listening that you're fantastic.”
- Tony G.
Ask yourself:
Is your membership system creating more problems than it solves?
Is member frustration costing you goodwill and trust? Are you losing renewals because of it?
Are people giving up on your sign-up forms before completing them?
Would you even know?
Are you measuring the effectiveness of your user-facing tools and taking steps to improve them?
Is your staff wasting time fighting system headaches instead of furthering your mission?
When was the last time your staff told you how tedious it is to update membership and financial records? How much time are they losing doing manual entry into multiple systems?