I help overwhelmed nonprofit teams turn chaos into clarity.
Services
Strategic guidance.
Custom builds.
Ongoing operational stability.
Straightforward, focused services that bring clarity to nonprofit CRM.
Resources
Short, focused thoughts and practical guides on nonprofit CRM strategy and operational clarity — for teams navigating real-world pressure.
“Allen, you are unique in understanding not only our mission and business objectives, but -- as important -- the human nature of creating processes our staff will understand and use.”
I was concerned about our ability to use the time well and to keep focus, but Allen kept our sessions fast-moving and focused on the specific topics we had agreed upon.
I’ve had other experiences with consultations that bore little fruit, but we found solutions to three specific issues and came away with a renewed commitment to continuing to evolve and use our CRM in the way that truly fits our needs.
Allen, you are unique in understanding not only our mission and business objectives, but -- as important -- the human nature of creating processes our staff will understand and use.
The sessions were a great investment for us. I’d recommend them to anyone who is serious about leveraging the power of their CRM to improve their operations.
— Larry Berger, Executive Director, SLB Radio
Ask yourself:
Is your team carrying stress that your systems should be handling?
Are small problems turning into constant fire drills?
Is your staff improvising workarounds, just to get through the day?
Healthy systems support people — not the other way around.
I'll help you put the right structure under your team so they don’t have to hold everything together by force of will.
Do everyday tasks feel harder than they should be?
Are forms, workflows, and data entry slowing everyone down?
Do you rely on tribal knowledge just to make things function?
Clear, simple processes give your team room to breathe and do their real work.
I'll help you turn your messy, improvised processes into calm, reliable workflows everyone trusts.
How much time are you losing to confusion, rework, and system friction?
Are you spending hours chasing down missing data or fixing preventable mistakes?
Does it feel like you’re always behind, no matter how hard everyone works?
Eliminating friction gives your team their time — and their purpose — back.
I'll help you reclaim the hours you’ve been losing to hidden friction and rework, so your team can stop fighting systems and start delivering results.
Hi! I’m Allen Shaw.
I help nonprofit teams bring order, clarity, and calm to the work they do every day.
For more than twenty years, I’ve worked with organizations of every size to untangle confusing systems, simplify processes, and build tools their staff can actually use. I started on the inside — seven years managing CRM and event operations for a 30-person nonprofit team. That experience still informs the way I work today.
My background is in CRM architecture and custom development — especially CiviCRM — but the real work is helping people stop drowning in rework, frustration, and endless fire drills.
Along the way, I’ve been a contributing developer for both Drupal and CiviCRM, led the CiviCRM Extensions Working Group, and worked closely with teams who needed more than technical fixes — they needed someone who understood their mission, their constraints, and the human nature of organizational life.
If your systems feel heavier than they should…
if your team is constantly improvising because the process isn’t clear…
if the tools you rely on seem to be fighting you…
I’d love to help you create something calmer, clearer, and easier to live with.
Learn about my services,
or just click here to tell me what you’re dealing with: