5 ways to increase efficiency

1. Invest in training for your staff.

2. Pick a frequent and tedious manual task, and automate it.

3. Pick a common report, procedure, or policy question, and standardize it.

4. Got a simple task to assign? Assign it to lower-paid workers, and save the expensive specialists for the really hard problems.

5. Pick a high-value problem (or opportunity) to focus on, before getting "lost in the weeds" over little things.

All the best,
A.