Forklifts are risky
Driving a forklift is not especially hard. You move some pedals and levers, and it does what you tell it.
But just for laughs, head over to YouTube and search “forklift fail.” Or don’t, because you can already imagine it: warehouse mayhem and destruction.
It turns out, forklift operation can be pretty complex.
That’s why operators are given training, to help reduce the mayhem and destruction.
As YouTube testifies, you can’t really eliminate the forklift mayhem. It will always be a risk. But you can reduce it.
Here’s the thing:
For systems where clumsy operation can have disastrous results (like your CRM), training your people is a form of risk management.
All the best,
A.