Helping people you like get what they want

I've been having one of the funnest weeks of my life helping a small WordPress shop get their heads around CiviCRM.

They've been in the WordPress business for a long time, but this is their first experience implementing CiviCRM for one of their clients.

From where I stand, it looks like they were completely stuck. But with a few phone calls and screen sharing sessions, they're now very close to making their tight launch deadline.

Why am I so excited about it?

  • I'm vain. They ask me a bunch of questions that I know the answers to, and then they tell me how smart I am.

  • I like instant gratification. With a little bit of guidance, I can watch them eat up this project like movie theater popcorn.

  • I'm stingy. Yes I seem to be giving them a lot of valuable information, but I still get to keep that information myself as well.

  • I'm greedy. Every time they ask me a question that I don't immediately know the answer to, I have a reason to go figure it out. Then I've got more useful information than I had before.

Here's the thing:

I feel like I could do this forever. Helping people with stuff they need, and getting a lot for myself out of the experience.

That's often how it works when you're helping people you care about get what they want.

If you're in the business of helping people — and I think you are — I wish for you lots of similar experiences.

All the best,
A.

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