Human

Every week, I get questions about CiviCRM configuration, permissions, or integration issues.

But the trickiest problems are rarely technical.

They’re human.

What happens when one team member controls the system and won’t share access?
Or when different departments disagree on how to track something?
Or when nobody feels empowered to make a decision?

Software is messy — but it’s predictable.
People are messy in ways that no feature can fix.

Here’s the thing:

Your CRM should reflect how your team works.

But first, your team has to be able to work together.

If that’s not happening, the issue isn't about data systems.

It’s about leadership.

All the best,
A.