It’s not sexy, but …

High tech solutions can seem attractive -- they're just so darned shiny -- but they aren't always “better" than low tech.

Consider the problem you're solving:

• Is the process highly predictable?

• Does it need to happen frequently or at high volume?

• Will your high-tech solution offer some kind of logging, so you can inspect what happened if something doesn't look right?

• Will your high-tech solution actually reduce your total time and effort?

The less those things are true, the less attractive a high-tech solution becomes.

I know plenty of organizations that still prefer paper lists for their event registration tables -- instead of a live CRM system -- because it reduces setup requirements, gives staff rapid access to all the relevant information, and never goes offline.

Sometimes low-tech is the real win, unsexy as it may be.

All the best,
A.