Keeping up with what's available
One of the cool things about open-source software is that developers in the community work together to address issues when they come up. (The recent team effort to solve card testing abuse is a great example.)
And of course you as an open-source software user get to benefit from those efforts. Somebody else has just fixed your problem, and they’re giving the solution away to everyone for free.
But to take advantage of that, you have to stay aware.
The official blog at CiviCRM.org is a great resource for keeping up. So are the CiviCRM StackExchange, and the online discussions at chat.civicrm.org.
Having an expert on your team, internal or external — someone who keeps up with developments in the community — is an important part of staying aware and ensuring you get these benefits.
How are you keeping up with developments for your open source tools?
All the best,
A.