Learnable skill sets

Managing your CRM, whether it's CiviCRM or anything else, requires a substantial set of skills.

It's unavoidable. It's the same as operating a sailboat, a bulldozer, or a race car. If you want to experience the satisfaction of using it well, then you and your team will always be learning how to do it better.

You can decide how to divvy up the work. You don't personally have to be great at everything. But you do have to make sure you've got the skills on your team.

And here's the thing:

It is a learnable set of skills.

Get a little help if you need to. Teach yourself over time, hire someone to show you the ropes, or find a coach who can guide you through the difficult parts.

It can be intimidating to ensure that your team is mastering the tools you’ve selected — but it’s always worth the effort.

All the best,
A.