Managing the unpredictable

You're probably offering your members and donors some sort of recurring auto-pay option. (And if you're not, we really should talk.)

Why do you do that?

Because people forget. Even the things they want to do.

And they don't want to think about it every month or every year.

Can you even imagine a system of membership payments that are due in random amounts at random times throughout the year? Who in their right mind would want that?

But as the owner of business software systems, you're in a position to keep up with tasks that do come up unpredictably and without warning.

Security updates, user support requests, system bugs and errors, and more.

Wouldn't it be nice if there were a way to put yourself on auto-renewal for such tasks — or at least to automate them somehow — so you never had to think about them, and you could be sure they were getting done right?

Actually you can.

You just have to decide what those tasks are, and find a way to automate them.

For security updates and backup recovery, there are subscriptions available. (Yes I offer such services but that's not the point this email.)

For other tasks, you may need to think a little more carefully.

But here's the thing:

Mental stress is a cost. And you can reduce it by putting systems in place to even out the unpredictable.

All the best,
A.