Profit
I love a good joke; here's one of my favorites:
The struggling non-profit organization: really good at the non-profit; not so hot at the organization.
Hilarious, amiright?
In a for-profit business, everyone knows they're there to turn a profit. They won't be around long if they don't.
Unfortunately, too many mission-driven organizations don't have the benefit of that clarity. After all, they weren't founded to make a profit but to serve a mission.
But sooner or later (and hopefully sooner), every organization has to ask itself: How are we going to fund this mission?
Resources will always be finite. Even if money grew on trees, somebody would have to pick it.
Here's the thing:
Membership dues, event fees, contributions, grants: all critical income sources that have to be maximized, continually.
Staff salaries, operations, infrastructure, materials and event production, marketing: all expenses that need to be aggressively managed.
Just like in a “real” business, if you're investing your limited resources in a way that's not generating more income than expense, you're going to have a real hard time carrying out your mission.
You're applying that same rationale in managing your CRM, right?
All the best,
A.