The guide

A couple of people responded to yesterday's email, pointing out that exploration in a new city or a big park is something of a dying art.

After all, you've got a map in your pocket that covers virtually every pathway on the planet.

Indeed. That's the other way people get where they're going: They have a trusted authority to guide them.

Most anyone in a hurry to find the Bethesda Terrace Fountain in New York's Central Park will just pull out their cell phone and follow the blue line.

But that's only because of one thing:

They've found an authoritative guide, and they trust it.

So here's the question:

Is your organization an authoritative guide for your people? Do they look to you for answers?

Because here’s the thing:

The more often you understand their needs and answer their questions reliably, the more they'll look to you first for guidance.

If you can do that, there's no better position to be in, for helping your people find their way.

All the best,
A.