Coaching session extras: message templates

Last week I had a coaching session with a client, in which there were a couple of technical questions that we didn’t have time to cover.

On a hunch that others might like to have the answers, I’ve worked up a couple of quick videos to answer these questions, and share them with you here:

1. Why can’t I see contribution-related tokens when editing the message templates for my thank-you letters?
   Video: CiviCRM: accessing contribution-related tokens in Thank-You message templates (5 min, 9 sec)

2. How can I create conditional logic in message templates? For example, if a given field has value “A”, I’d like to display a certain block of text, and otherwise omit that text entirely.
   Video: CiviCRM: conditional logic in message templates, via Smarty templating engine (17 min, 13 sec)

The real value of my coaching sessions is in exploring strategies toward specific priorities and goals, but these little technical tips can be useful too.

All the best,
A.