Simplify, simplify

Walden author Henry David Thoreau wrote:

“Our life is frittered away by detail. Simplify, simplify.”

To which Ralph Waldo Emerson replied:

“One ‘Simplify’ would have sufficed.”

I just love those guys.

Do you understand your CRM system? Sure, probably not all of it. Any robust system is likely to have complexity that you don't need to comprehend.

But among the things you need to do on a daily, weekly, or even monthly basis, are each of the various moving parts understood by at least one person or another on your team?

Can you recall more than a handful of “mysterious” problems in the past year?

Emerson and Thoreau might have some wisdom for you.

All the best,
A.