The value you give

Besides thinking seriously about the value of your systems to your organization, it's good to think about the value you're providing to your members.

Do your emails enrich their life? How, and how much?

Do your programs advance their career? How do you know?

These things can be measured. Even the intangibles, like a sense of belonging or pride in making the world a better place.

Quantifying and reporting on the value you give will have a measurable impact on your ability to continue serving your people and increasing your effectiveness as an organization.

What steps are you taking to identify this value, to measure it, and to remind people of it?

All the best,
A.

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4 areas of in-house expertise