Your CRM is no Honda Accord

The Honda Accord is the most common car in America.

If you own one, and you need mechanical help, virtually any mechanic will do a decent job.

Of course it’s not a very interesting car, but it’s easy to maintain.

At the other end of the spectrum are cars like my friend Howard's 1942 US Army Jeep.

It’s a street-legal piece of history that turns heads wherever he takes it.

And when that thing needs work, Howard's either going to do it himself or take it to a specialist.

Still, you can bet that he isn't about to trade in his Jeep for a Honda Accord.

He knows it's harder to maintain, and he's happy to take that on, in return for the joy he gets in the bargain.

Here's the thing:

The longer you've been running your open source CRM, the more your situation is like Howard's.

What you have there is a rather unique arrangement of features, configurations, extensions, business rules, and work habits.

When it needs work, not just anybody can step in and help you with it.

This usually leads you to one of two choices: do the work yourself, or call in a specialist.

Which choice you pick will depend on your urgency, personality, skills, and available resources.

And either way is fine.

But it does take a little more time and effort than just using some mass-market subscription-based CRM tool.

Hopefully you're finding that it's worth the effort.

All the best,
A.